Your customers want their items delivered to them fast and cheap. With the holidays right around the corner, same day shipping from your e-retailer is more important now than any other time of the year.
You’re competing with online heavyweights like Amazon who have pioneered two-day shipping. Now, businesses like Amazon currently offer same day shipping in the US.
If you’re not offering your customers same day shipping, your business could lag behind the competition.
Increased Customer Relationship
When a customer gets their items delivered to them quickly, they’ll generate a positive opinion of your business. With apps and services like Uber, TaskRabbit, and Prime, there’s a push towards getting things done right now.
If a customer orders an item from your site, they generally want it right away.
The drawbacks of buying online involve shipping and waiting. With fast delivery, like same-day or next-day shipping, it removes one negative from online shopping.
If your customers are satisfied with expedited shipping, they are likelier to continue to make purchases from you. For whatever reason your customer needs expedited delivery, having it can relieve great stress. If a customer is happy, you’ll be happy, too.
Same Day Shipping Can Save You Money
Yes, you read that title correctly. Saving you a lot of money has a lot to do with building a relationship with your customer. Offering free or discounted same-day or next-day shipping can be costly at first. Over time the practice can be cost-effective.
You don’t have to rely on hiring delivery drivers yourself. It can become costly over time with maintenance fees and hiring a whole new department. With the help of a courier service, you can focus on building relationships with your customers. Since delivery is handled by a third-party, you can focus on building a reputation of professionalism.
Follow Amazon’s Footsteps
It doesn’t hurt to follow in the footsteps of a large corporation. Amazon offers same-day delivery to Prime members, albeit if they order a set minimum amount. According to Retail Dive, customers expect free shipping from e-retailers. If given a choice between fast delivery and free delivery, customers will choose free delivery most times.
However, according to that same study, customers want the best of both worlds. Cheaper and faster delivery times was enough to satisfy the toughest of customers. Still, need an understanding of the benefits of express shipping in Canada? Look no further than our guide here.
Fast Shipping Options
Face it, the world of wanting everything right now is upon us. Getting those products out to your customers quickly and easily can be tough on your bank accounts. Though you should know, over time, you’ll begin seeing the benefits in your bottom line.
Offering same day shipping can be beneficial to establishing a positive relationship with customers.
If you’re looking to hire a reliable courier, don’t hesitate to keep in touch with us to learn more about our services in the Ottawa-Gatineau area.