Daily, the U.S. Postal Service processes and delivers more than 163 million pieces of mail.
Anyone who sends or receives packages is aware that tracking has grown to be a very popular feature.
Nowadays, tracking and status reports are almost everywhere. This includes both high-profile couriers and low-cost delivery services. But is it really as useful as it seems? Is tracking truly necessary for the delivery of packages?
If you’re wondering if delivery tracking from a local courier service is worth it, just keep reading this article!
1. Peace of Mind
There is no doubt that having more peace of mind comes from knowing where your package is at all times.
Knowing exactly where your package is at all times, thanks to a tracking system, will make you and the courier feel a little more at ease. Your package won’t be in danger of dissipating into thin air again!
You may determine the location of your package and if it is on the right course by tracking it. Most of the time, you won’t even need to call the courier to find out because most businesses now provide some sort of online tracking!
2. Route Optimization
The majority of delivery management software packages also include a route optimization planner. As the name implies, this quickly identifies the optimum routes. Time-consuming manual route planning gets eliminated via route optimization.
Automatic route planning aids both dispatchers and drivers in determining the shortest distances or quickest routes while taking into account a variety of factors, including traffic jams, road closures, one-way traffic, the weather, and other planned deliveries.
3. Confirmation
The ability to know where your package is can give you peace of mind. You’ll know that it is on its way! You may adjust your schedule or instruct the courier to leave the package with a neighbor or in a safe place.
In today’s busy world, it is highly unlikely that anyone can afford to stay at home all day. By confirming a different delivery location with a courier, your package can still be left for you to pick up without the need to travel to a depot.
If you offer enough notice, some couriers may even let you postpone the delivery, saving you and the courier time and money.
4. Customer Service
Tracking your package represents a whole new level of customer support. You’ll have more information to work with the courier since you’ll know where your package is, how your delivery is going, and if there are any issues.
You will know more about your package, and they will know more about the service they are rendering, including if it is on time or not.
A tracking number for a package may provide all the information you and the person on the other end of the phone could possibly need, making customer support more effective and much simpler.
5. Delivery Performance
The day when consumers were happy to wait for their shipments to arrive is long gone. They desire real-time order tracking information.
If there are any unforeseen delays in the delivery, a real-time delivery tracking solution will give clients up-to-the-minute updates and an exact estimated time of arrival (ETA).
Businesses may discover both the high achievers and underperformers within their delivery staff by using real-time delivery tracking.
Managers may get vital information about their drivers’ success and on-time deliveries from the delivery tracking software. This data may be utilized as the foundation for teaching underperformers or recognizing good achievers.
6. Visibility
You may get more information about your package’s location and expected delivery date if you track it. This is very useful when making pricey or delicate deliveries!
The days of pondering the whereabouts of your package when it is labeled as “delivered” but you haven’t gotten it, or it doesn’t show up on the anticipated delivery date are long gone.
Managers or business owners may keep track of their delivery staff in real-time by using tracking software. Managers or administrators may keep track of a driver’s whereabouts, the status of their assignment, and other details like their transit and idle times, as well as their idle and in-transit lengths, at any time.
With monitoring, the anxiety is history. You may get a lot of information about your package’s location and the date it was dispatched for delivery from several tracking systems.
7. More Deliveries
Additionally, a delivery tracking technology can effectively and automatically assign drivers. For a new order, it can locate the nearest driver.
Businesses can deliver more items every day. This is thanks to computerized route planning and driver assignment.
Real-time delivery tracking has advantages for all parties involved, not just the business owner.
A delivery tracking system will make it simpler for drivers to do their duties. They receive orders faster. This is because the technology assigns assignments based on drivers’ proximity.
Additionally, they won’t have to search for the customer’s delivery address on their own or cope with illegible landmarks, misdirection, or any other typical difficulties. By ensuring that tasks are completed during a shift, real-time delivery tracking enables drivers to schedule and take personal time and days off.
Reap the Benefits of Delivery Status Reports
On-demand deliveries must provide real-time delivery tracking. Businesses should already be working on real-time delivery tracking and status reports. Doing otherwise would make it impossible for them to outperform their rivals.
Those that are still hesitant to switch to real-time delivery tracking should think about these significant advantages.
Want to learn more about why our courier services are superior? Read our blog at the link!