Have you considered how much easier running your business would be with a reliable local courier service? With the influx of online ordering and delivery expectations over the last year, hiring a local delivery service is more important than ever.
If you haven’t thought about it yet, it might be time to look at what your options are.
Here is what you should remember when looking to hire a courier company.
What Are Your Needs?
Before you start Googling ‘courier near me,’ figure out what your needs are as a business.
What is important to you and our business? Speed of delivery? What about insurance in case an item goes missing?
Does the courier service you are looking to hire take package size and weight into consideration? The last thing you want is to hire a courier only to have them show up and realize they can’t take your package. This can cost you a serious amount of time and money.
Ideally, you want to find a delivery company that meets all your needs. Make a list of the things you consider essential, and it will help you narrow down your search results.
Tiers of Service
A local delivery company will offer tiers of service based on how quickly they can get an item to your customer.
How fast do you want your items delivered? Would you like to offer a range of delivery times to your customers? This is an option for you with a reliable local courier service.
The company will price each of these tiers according to turnaround time. Your local delivery company should stick to their word and adhere to the times they set.
Reliable Local Delivery
Your packages need to get where they need to be. This seems simple, but it’s also the most crucial part of hiring a courier delivery service.
You also want to make sure the company you hire can take on the volume of packages you are trying to get out the door. They need to have the capacity to ensure your business is taken care of.
The best way to see if a company is reliable is to check online reviews. You want to work with a company that has the trust of its customers. Look for ways the courier company has helped business owners solve their shipping issues in the past. This is a great way to determine if they are right for you!
The Importance of Customer Service
When you own a business, you know how vital good customer service is. You want to make sure your clients have the best experience possible. Make sure the local courier service you hire matches your expectations.
If you are putting your companies packages in the hands of a delivery service, you want to make sure those packages will get where they need to. A company that is in constant contact with its drivers can give you peace of mind. This also allows real-time problem solving if any issues come up.
Frequent contact and consistent communication are essential when it comes to delivering packages. You want a company that you can call with any questions you may have.
Online ordering can also really help with efficiency. A company that has online and telephone services will help make your life easier.
Cost
Any small business knows the importance of money. We understand you want to try to stretch your dollars as far as they can go. You also want to ensure you are getting the best delivery service you can. Hiring a cheap delivery company could cost you more if they are going to lose your packages.
By hiring a local courier service, you are not only helping out a local small business like your own but you are also guaranteed to be getting the best value possible.
When you hire locals, you become part of their family. There are monthly discounts and other incentives you can tap into. You also don’t have to worry about prices as much with a small family-owned business. They can hold costs as they seem fit.
Companies that offer free estimates will help give you an idea of the general cost of your packages. This will help you budget and charge your customers accordingly. This way, everyone is happy!
Bonded Drivers
Life can be tricky. On occasion, things go wrong, and there is nothing anyone can do about it. In these circumstances, you want to make sure your packages are covered.
Hiring a courier service with bonded drivers shows you how trustworthy the company is. A bonded driver gets thoroughly checked by their employer. They make sure their drivers don’t have any criminal history, have a clean driving record, and are generally trustworthy.
They Take Care of Their Employees
Working with any business, you make to make sure their standards and practices meet your expectations. A company that treats its employees with little respect might not treat your packages with respect either.
A courier business that pays its drivers and other employees a fair wage shows they care about who they are doing business with. Compensating an employee well and treating them with respect is a surefire way to get excellent service.
Ready to Take the Next Step? Find the Best Ottawa Courier Company Near You
We believe your business should be taken care of with diligence and respect.
If you are interested in hiring a reliable local delivery company, give us a call! We will be happy to walk you through all of our packages and what we offer.