Well over 25 years in the making 10-21 Sunrise Delivery is
Ottawa’s most reliable courier service. Providing punctual,
reliable deliveries and competitive, flexible pricing tailored to meet
our business clients’ individual needs.
As a family run courier service in Ottawa, we hire only individuals who buy into the 1021 SunRise family’s philosophy of providing the best service this industry has to offer.
In an industry that traditionally experiences high turnover in drivers, we pride ourself in having the lowest staff turnover in the region. The reason for this is mainly due to our stance that “Our drivers need to make a living”. We will not undercut our competitors’ prices at the expense of our drivers’ earnings. Maintaining our competitive pricing while ensuring the well being of our drivers is an essential ingredient in our recipe for success. Our drivers are bonded, uniformed and accessible by radio at all times.
Do you want to enter your orders via the internet for courier services in Ottawa? Call us for a login and from that point on, you can conduct your transactions via the net. Online order entry eliminates the need for written waybills as they are generated automatically after each order is entered.
We are very aware that in today’s economy, we need to keep our pricing competitive. As a family owned business, we can hold the line on price increases so that budget-minded companies can benefit without compromise on service!
Our customer service staff’s goal is to provide exemplary client service, delivered in a consistent manner, in tune with our clients’ requirements. Frequent and open communication between our customer service representatives, drivers, and dispatchers is mandatory. Our “help phone” assists in this process. Drivers are in constant contact with our CSR’s to address any problems that they encounter while delivering our client’s goods.
Our customer service staff will be fully conversant in your specific delivery directives. We are fully staffed Monday to Friday from 8:00 a.m. to 5:00 p.m.
I have dealt with 10-21 Sunrise since 2004 and they have always been dependable, reliable, honest and sincere!
As a regular recipient of the services rendered from 10-21 Sunrise I would recommend all of the services they offer.
1021 group is always available to help with the multiple emergencies that arise in the health care business. I would recommend 1021 Sunrise without hesitation.
We have been utilizing 10-21 Sunrise for almost 30 years. They are good representatives for our company and thus they are a very important part of our customer service.
