There are over 9 million online retailers in the world. That number is staggering. If you’re someone who runs an online storefront, you have a lot of competition.
If you want to attract (and keep) happy customers, you need to go above and beyond. One way to do that is to partner with us so you can offer quick and reliable shipping options.
But why does fast and reliable shipping help so much? Let’s talk about it! Read on to learn all about how improving the delivery experience will boost your business and make your customers happier.
Competing With Bigger Names
When you’re running an e-commerce business (or any business that has an online storefront), you’re competing with other businesses all over the world. Brick-and-mortar businesses are only competing with other nearby businesses. Your business in Ottawa is competing with businesses in the United States, the United Kingdom, and everywhere else in the world.
Many of those businesses have the ability to ship quickly. In some cases, they can even do same-day, overnight or otherwise fast shipping for customers in other countries. You need to be able to compete with that in some way.
By using our courier services, you’ll be able to do that. You will be able to compete with the shipping speeds of some of the most popular online retailers when you’re delivering to your customers.
If your customers can get similar products for less money and in a quicker timeframe from someone else, you may lose them. Don’t let that happen. Stand out from the crowd and keep up with the competition.
Potential for Increased Spending
While all business owners want to increase their customer bases as much as possible, you should also be striving to increase each individual customer’s total spending.
With fast and reliable shipping, you may be able to encourage more spending.
It’s common for online retailers to offer reduced-price or free shipping for customers who spend a certain amount of money. If you choose to do this, you can encourage your customers to spend more money per purchase because they’re trying to get free or discounted shipping.
Of course, many customers will still be happy to make small purchases and pay for shipping on their own, but you’d be surprised at how many are willing to even double their initial purchase if it means that shipping is either free or more affordable.
Reliability
When you offer quick shipping through a fantastic delivery service, you’re showing your customers that you’re reliable. You’re going the extra mile to find a great courier service to enhance the overall delivery experience, even if it takes more money and effort on your part.
Customers like to know that their deliveries will be reliable. Have you ever had a package lost in the mail when you really needed it? When you work with us, you’re less likely to experience that.
All packages will be reliably delivered with care.
Fantastic for Last-Minute Must-Haves
Have you been in this scenario? You have an event coming up within the week, and you’ve forgotten to purchase an outfit, food, or gift. You want to buy it online so you don’t have to go shopping, but you know that most small businesses won’t be able to get it to you in time.
As a result, you end up either shopping in person or buying from a major brand that offers fast shipping.
Your customers are having that exact experience, but if you offer fast shipping, they’ll be able to shop with you instead. They may need a last-minute dress from your apparel shop, or a last-minute engagement gift from your art shop.
Regardless of what you sell, your customers will be able to get it when they need it.
Business Efficiency
Hiring a fantastic delivery service makes things easier for you and your business. By partnering with us, you’ll be increasing your efficiency.
We take over the hard part of making deliveries. We’ll take care of any last-minute arrangements or changes, we take care of our drivers, and we protect the packages that you send to your customers. You can focus on the in-house parts of your business and leave deliveries to us.
Increased Loyalty
Customer loyalty is crucial when you’re running a small business. What do you do to keep your customers coming back for more? Offering quick and reliable shipping is a great place to start.
Customers who know they’ll get their packages on time, every time, will continue shopping with your business. You’ll give yourself a greater competitive edge.
A Fantastic Reputation
One of the most important things when it comes to growing your business is your reputation. By providing excellent products and services, you’ll be steadily improving your reputation amongst your customers. Offering quick and affordable shipping will help.
Customers will tell their friends about your business to spread the word. That’s free advertising for you, and it will get you even more customers in the long run.
Get Happy Customers With Quick and Reliable Shipping
All business owners want to have happy customers. Increase your customer satisfaction and keep your customers coming back for more by offering quick and reliable shipping. By partnering with us, you’ll be boosting your business big time!
At 10-21 Sunrise, we help businesses get their packages to their patiently waiting customers with a variety of reliable shipping options. We’d love to work with you! Contact us to learn more about what we have to offer today.