Does your business need to hire a courier service to handle making deliveries for you in the Ottawa-Gatineau region? You’ll be happy to hear there isn’t any shortage of courier services in Canada today.
There are more than 23,000 courier services operating throughout the country as of 2023. This includes quite a few options when it comes to Ottawa courier services.
On the one hand, this is great news because it means you shouldn’t have too much trouble tracking down courier services in Ottawa you can trust. But on the other, it’s also going to mean you’ll need to weigh all your different options before choosing the courier service you’d like to work with from now on.
Here is a guide on how to select the right courier service for your business.
Decide What You Need From a Courier Service
While there are lots of different courier services in the Ottawa area you can choose from, they won’t all be able to deliver the same services. It’s why you should kickstart your search for a courier service by deciding what exactly you’ll need from the service you hire.
Do you need an:
- On-demand courier service?
- Same-day courier service?
- Overnight-rush courier service?
Some courier services will be able to play all of these parts for you. But not all of them will check each of these boxes. For this reason, you’ll need to figure out what you’re going to need from a courier service so that you can set out to locate the right one.
Make a List of Ottawa Courier Services
Once you know what you’ll need from a courier service, you should see what your options will be. You should be able to generate a list of Ottawa courier services by Googling something like “courier services near me” or “courier services near Ottawa.”
The more courier services you’re able to find, the better your chances of landing on one that’ll be the right choice for you. So don’t be afraid to write down the names of at least a dozen options, if not more.
Whatever you do, don’t just search for “courier services near me” and select the first one that appears. You will almost always be asking for trouble when you take this approach.
Spend Time Researching Courier Services
After you have a list of local courier services, it’ll be time to tackle the most difficult part of the search process. You’ll need to visit each of their websites to see what they’re all about.
On a courier service’s website, you should be able to get a feel for how much experience they have. You should also be able to get a sense of which services they can provide.
If you see that certain companies aren’t going to be able to extend the courier services you need, that’ll be reason enough to cross them right off your list. You can also cross off any courier services that are inexperienced or that aren’t located close enough to your business.
See Which Courier Services Have Great Reputations
While you’re poking around on the websites of courier services, you’ll notice that most of them will claim to be the best at what they do. But how many of them will have positive reviews from past clients that will back up what they’re saying?
Find out by reading through online reviews for Ottawa courier services to see which ones seem to have the best reputations around. You’ll ultimately want to work with a courier service that has gotten into the habit of making its customers satisfied with its services over time.
If you see that some courier services have almost nothing but negative reviews, you can eliminate them from the running. You won’t have enough confidence in these companies to feel good about hiring them to help you.
Compare the Costs Associated With Courier Services
The best courier services aren’t always going to be the ones that charge the lowest prices. In fact, you should be wary about working with courier services that charge prices that appear to be too good to be true. They won’t often be the best options of the bunch.
At the same time, you also don’t want to get stuck working with a courier service that’s going to charge an arm and a leg every time you need to have something picked up or delivered. Make it your mission to find an affordably priced courier service that works hard to keep its prices competitive.
Test the Customer Service Courier Services Offer
You and your employees are going to spend your fair share of time communicating with the courier service you hire. You’ll have to talk to them every time you want to schedule a pickup or dropoff or check on the status of a delivery.
With this in mind, it’ll be very important to find a courier service that takes customer service seriously. They should make a strong effort to extend the best customer service possible from the second you start communicating with them.
If you don’t feel as though a courier service is prioritizing customer service from the beginning, you may want to move on to the next option. Don’t put yourself in a position where you aren’t getting the customer service you deserve from the courier service you choose in the end.
Contact Us to Serve as Your Company’s Courier Service
If your company is currently in need of a courier service, we hope you’ll consider calling on 10-21 Sunrise Delivery for help. We’ve been providing businesses in Ottawa with courier services for more than 25 years.
10-21 Sunrise Delivery is a reliable, punctual, and competitively priced courier service that will work hard to meet all your business’ needs. Reach out to us to start taking advantage of the services we have to offer.